Terms & Conditions

Last updated: 2 September 2026

These terms apply to every quotation and agreement between Millecam (Robin Millecam, sole proprietorship, Sinte Annalaan 34, 9300 Aalst, Belgium, VAT BE 1026.876.048, hereinafter "Millecam") and a client, unless agreed otherwise in writing.

1. Scope

These terms and conditions apply to all Millecam services, including GAP analyses, implementation tracks, DPO-as-a-Service, tabletop exercises and fractional GRC support. Any deviating terms proposed by the client do not apply unless Millecam accepts them in writing.

2. Formation of the agreement

A quotation from Millecam is non-binding and valid for 30 days, unless stated otherwise. The agreement is formed upon written confirmation by the client (including by email), or by the actual commencement of the work.

3. Performance of the engagement

Millecam performs the engagement to the best of its ability, on a best-efforts basis (not an obligation of result), unless expressly agreed otherwise. The client provides, in a timely manner, the information, documents and access reasonably needed for performance. Delays resulting from the client's late cooperation cannot be attributed to Millecam.

4. Price and payment

Prices are stated exclusive of VAT, unless indicated otherwise. Invoices are payable within 30 days of the invoice date. In the event of late payment, interest of 1% per month is due by operation of law and without prior notice of default, plus a fixed compensation of 10% of the invoice amount (with a minimum of €75).

5. Duration and termination

An engagement runs for the duration set out in the quotation or agreement. For ongoing services (such as DPO-as-a-Service or fractional support), a notice period of 30 days applies, unless agreed otherwise. Either party may terminate the agreement with immediate effect in the event of a serious breach by the other party that is not remedied within 14 days of written notice of default.

6. Liability

Millecam's liability for damage arising from the performance of an engagement is limited to the amount invoiced for that engagement, and in any case to the amount paid out under Millecam's professional liability insurance. Millecam is not liable for indirect damage (such as loss of profit or reputational damage). This limitation does not apply in case of intent or gross negligence on the part of Millecam.

7. Intellectual property

Reports, templates, methodologies and other works that Millecam develops in the context of an engagement remain the property of Millecam, unless agreed otherwise in writing. The client receives a right of use for its own internal purposes. Millecam's underlying methodologies and generic templates may also be reused with other clients.

8. Confidentiality

Both parties treat all confidential information they receive from each other with the necessary care, and use it solely in the context of the engagement. This obligation remains in effect after the engagement ends.

9. Processing of personal data

For the processing of personal data in the context of an engagement (and, where applicable, a data processing agreement), Millecam refers to the Privacy Policy.

10. Force majeure

Neither party is liable for a failure resulting from force majeure: a circumstance beyond its reasonable control that temporarily or permanently prevents the performance of the engagement.

11. Amendment of these terms

Millecam may amend these terms and conditions. The version applicable at the time the agreement was concluded remains in effect for that agreement, unless the parties agree otherwise.

12. Governing law and jurisdiction

Belgian law applies to every agreement with Millecam. Disputes are submitted to the competent court of Millecam's registered seat, without prejudice to Millecam's right to bring a dispute before the court of the client's place of residence or establishment.

Questions about these terms? Email info@millecam.be.